1. The process of applying XIRI membership may involve the collection of the data and information (“Personal Data”) about the applicant for the purpose of membership registration and the Company services monitoring and improving.

2. The failure to provide such Personal Data or if such Personal Data provided is not satisfactory to the Company, will result in the failure of the application of membership. 

3. XIRI treat and view every member’s personal data seriously. Personal Data provided will generally be kept confidential and processed in accordance with the Data Protection Act.

4. The Member agrees that the Personal Data may be used by Company for the purposes below.

a. To associate the Card to the Member and to update information (if required);

b. To process the application by the Member for related services;

c. Management, operation and maintenance of Member's account, system including audit and exercising the rights of the Company under the terms and conditions;

d. Designing new or improving existing services provided by Company, our subsidiaries, associates and affiliates;

e. Communication by Company to Member;

f. Investigation of complaints, suspected suspicious transaction and research for service improvement;

g. Prevention or detection of crime or fraud; and

h. Disclosure as required by law, rules, regulations, codes or guidelines.

1. The ‘Xiri’ Membership (Programme) is proprietary to Xiri Group Sdn. Bhd. (Company) where acceptance of any person(s) to the Programme shall be subject to the approval of the Company and once accepted by the Company, participation by any such person (Member) in the Programme shall be subject to the terms and conditions contained herein. The Programme is only accepted at Company branded supermarket (Supermarket) situated in Malaysia or the participating merchants that registered with the Company. 

2. In order to become a Member, the applicant must agree to the terms and conditions. The Company reserves the right to make amendments or variations to the terms and conditions from time to time.

3. Application of Xiri membership card is open to all citizens and non-residents aged 18 years old and above.

4. This member card is not credit card or charge card.

5. The application fee for Xiri Member Card is RM 15 for 1 year membership and RM 28 for 3 years membership. Annual renewal is RM 12 and RM 10 will be imposed for replacement of lost or damaged card.

6. The point will be awarded for every transaction of RM 2 (exclusive of tax) to 1 loyalty Point. Members must spend minimum RM 2 and above on qualifying purchases in a single transaction to be entitled for the Point.

7. Once the Card is credited the loyalty Points corresponding to the Qualifying Purchases, a transaction receipt prepared by the cashier at the checkout counter shall be issued to the Member. Such transaction receipt shall be conclusive record of the Qualifying Purchases made as for the loyalty Points accumulated will be shown at the Card account within 24 hours. Member will be able to check up to 6 months loyalty transaction available on the ‘MyXiri’ mobile app.

8. The loyalty Points awarded and credited to the Card cannot be transferred or assigned to another Card or any other card issued by or on behalf of the Company or combined or aggregated with the loyalty Points of such Card or card or otherwise dealt with except in accordance with this Agreement. The loyalty Points have no cash or monetary value. 

9. Member must present their Xiri Member Card or E-Card to cashier before every transaction. Failure to do so will result no points will be awarded for the amount spent. 

10. The Company reserves the right to determine, vary or change from time to time the qualifying goods and services and/or number of point to be awarded for every RM 2 spent for Qualifying Purchases or the programme mechanics without prior notice or assigning any reasons whatsoever.

11. The point collection entitlement in the system is final and no further correspondence will be entertained.

12. Member who has redeemed his/her points for any rewards, i.e., merchant products or services, is not eligible for refund or cancellation from the Company.

13. It is the Members’ responsibility to notify Xiri management of any changes of personal particulars, lost or damaged card.

14. Members deemed to have subscribed to the marketing mailing list upon registered as a ‘Member’ in the App and the Company will send or deliver the marketing information and relevant updates (“Newsletter(s)”) via push notification, SMS, electronic direct mail (e-DM) and/or direct mail (DM). 

15. Any abuse or fraud with respect to The Points under the Programme or redemption of Rewards will result in the cancellation of the Member's participation in the Programme, cancellation of the Card and revocation of The Points or return of redeemed Rewards (or its reasonable compensation thereto).

16. The Company reserves the right to restrict, suspend, or change the features and benefits of the Card programme, including the terms and conditions from time to time without prior notice or assigning any reasons.