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Privacy Policy
Terms & Conditions

MEGAMART SDN. BHD. (1047844-A) (hereinafter referred to as “MEGAMART”) is committed to prevent personal data of individuals being used in an inappropriate manner, and ensure compliance with legal, and regulatory requirements for data protection, and privacy.

1.0 General

Personal data means information in respect of commercial transactions that relates to directly or indirectly to a Data Subject, who is identified or identifiable from that information or from that and other information in the possession of a data user, including any sensitive personal data, and expression of opinion about the Data Subject. Such personal information about or which identifies individual(s) who is the Data Subject, includes but not limited to individual(s)’ names, addresses, identity card numbers (MyKad), passport numbers, telephone and/or fixed line numbers, photographs, and email and/or social media addresses.

Processing in relation to personal data means collecting, recording, holding or storing the personal data or carrying out any operation or set of operations on the personal data.

Sensitive personal data means any personal information consisting information including but not limited to the physical or mental health or condition of a Data Subject, his political opinions, his religious beliefs or other beliefs of a similar nature, the commission or alleged commission by him of any offence or any other personal data.

Data Subject refers to individual who is the subject of the personal data.

2.0 Notice and Choice

MEGAMART collects personal data directly from the Data Subject, and in this context, from you through registration or feedback form or any contest participation.

MEGAMART processes various types of personal data including but not limited to individual’s names, addresses, identity card (MyKad) numbers, passport numbers, telephone numbers and/or fixed line numbers, photographs and e-mail addresses and/or social media addresses.

MEGAMART shall process the personal data for the following purposes (which may also include purposes directly related to the said purposes):

Providing you with service under MEGAMART’s business which includes any matters relating to exchange of goods or services;
Processing your application or registration under any MEGAMART’s program; and for the purpose of exercising or performing any right or obligation which is conferred or imposed by law on MEGAMART in connection with candidates for employment including personal data relating to other individuals who may be identified from the personal data.
MEGAMART may disclose personal data to third parties for legitimate business purposes, including for the following purposes or in the following circumstances: –

Background verification checks on candidates for employment;
Relating to advertising, publicity, marketing and communication related to MEGAMART;
For the purposes of exercising or performing any right or obligation which is conferred or imposed by law on MEGAMART in connection with candidates for employment including any referee whose personal date are provided by you; and
Making such disclosures as may be required by law or by order of a court of competent jurisdiction or by any rule, direction or regulation of any regulatory or governmental authority or any other relevant authority to be disclosed.
MEGAMART would like to notify that it’s obligatory for you to supply the personal data in order for us to provide you with services which includes any matters relating to exchange of goods or services, to process your application or registration under any MEGAMART’s program, and to process your application in relation of employment application under MEGAMART. MEGAMART will not be able to provide you with the adequate services if you fail to supply the personal data.
Where sensitive personal data is provided, and disclosed by you to MEGAMART, by such disclosure, you have consented to its collection and processing by MEGAMART.

You hereby represent that if at any time you have provided, and disclosed to MEGAMART personal data about other individuals, you are authorized to do so, and we are aware that MEGAMART may use, and/or process such personal data for the relevant purpose as set out in “ITEM 3” above.
You may be notice in writing to MEGAMART withdraw your consent to or limit the processing of personal data in respect of which you are the Data Subject. MEGAMART shall upon receiving the written notice cease or limit the processing of the personal data accordingly. Please refer to the “Access” section below for the communication methods available.

3.0 Disclosure

Personal data shall not without your consent be disclosed for any purpose other than the purpose for which the personal data was to be disclosed at the time of collection of the personal data or a purpose directly related to it, or be disclosed to a third party other than that specified in the “Notice and Choice” section above.

4.0 Security

MEGAMART shall take appropriate measures to protect the personal data from any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction when processing personal data.

5.0 Retention

MEGAMART retains personal data for as long as necessary for its legitimate business purposes, and as otherwise permitted by applicable law.

6.0 Data Integrity

Personal data supplied by you to MEGAMART shall be accurate, complete, and not misleading.

7.0 Access

You have the right to request access to your personal data processed by MEGAMART, and be able to correct that personal data at MEGAMART’s outlet at the following address:

Attention:

Marketing Department

Address:

8.0 Inquiries

Any inquiries to the processing of personal data shall be submitted to MEGAMART by e-mail at megaapps@megamart.com.my.

We reserve the right to change this Policy at any time, so please check back regularly to keep informed of updates to this Policy.

Dasar Privasi

MEGAMART SDN. BHD. (1047844-A) (selepas ini dirujuk sebagai “MEGAMART”) adalah komited untuk mencegah penyalahgunaan data peribadi individu dan memastikan undang-undang, dan peraturan perlindungan data, dan privasi dipatuhi.

1.0 Umum

Data peribadi bermaksud maklumat mengenai transaksi komersil yang berkaitan secara langsung atau tidak langsung dengan Subjek Data yang dikenalpasti atau boleh dikenalpasti melalui maklumat tersebut atau maklumat-maklumat lain di dalam simpanan pengguna data, termasuklah data peribadi sensitif dan sebarang pendapat tentang Subjek Data. Maklumat peribadi tersebut mengenai atau yang mengenal pasti individu iaitu Subjek Data termasuklah tetapi tidak terhad kepada nama, alamat, nombor kad pengenalan (MyKad), nombor pasport, nombor telefon dan alamat e-mel dan/atau alamat media sosial.

Pemprosesan berkaitan dengan data peribadi bermaksud mengumpul, merekod, memegang atau menyimpan data peribadi atau menjalankan apa-apa operasi atau operasi-operasi ke atas data peribadi.

Data peribadi sensitif bermaksud sebarang maklumat peribadi yang terdiri daripada maklumat termasuk tetapi tidak terhad kepada kesihatan atau keadaan fizikal atau mental Subjek Data, pendapat politiknya, kepercayaan agamanya atau kepercayaan lain yang serupa, perbuatan salah atau perbuatan salah yang dituduh ke atasnya atau apa-apa data peribadi yang lain.

Subjek Data merujuk kepada individu yang menjadi subjek kepada data peribadi.

2.0 Notis dan Pilihan

MEGAMART mengumpul data peribadi secara langsung daripada Subjek Data, dan dalam konteks ini, daripada anda melalui sebarang bentuk borang permohonan, pendaftaran atau maklum balas secara atau dari penyertaan peraduan.

MEGAMART memproses pelbagai jenis data peribadi termasuklah tetapi tidak terhad kepada nama, alamat, nombor kad pengenalan (MyKad), nombor pasport, nombor telefon, gambar dan alamat e-mel dan/atau alamat media sosial.

MEGAMART akan memproses data peribadi bagi tujuan yang berikut (yang mungkin juga termasuk tujuan-tujuan berkait secara langsung dengan tujuan tersebut):

menyediakan anda dengan perkhidmatan di bawah perniagaan yang termasuk sebarang perkara yang berhubungan kait dengan pertukaran barangan atau perkhidmatan MEGAMART;
memproses permohonan atau pendaftaran anda di bawah mana-mana program MEGAMART; dan
bertujuan untuk menjalankan atau melaksanakan apa-apa hak atau kewajipan yang dikenakan oleh undang-undang ke atas MEGAMART berkaitan dengan calon-calon untuk pekerjaan termasuklah data peribadi individu-individu lain yang boleh dikenal pasti daripada data peribadi tersebut.
MEGAMART dibenarkan untuk mendedahkan data peribadi kepada pihak ketiga untuk tujuan perniagaan yang sah, termasuk bagi tujuan yang berikut atau dalam keadaan berikut:

pemeriksaan pengesahan latar belakang calon-calon untuk pekerjaan;
berkenaan pengiklanan, publisiti, pemasaran dan komunikasi sehubungan dengan MEGAMART;
untuk tujuan menjalankan atau melaksanakan apa-apa hak atau kewajipan yang dikenakan oleh undang-undang ke atas MEGAMART berkaitan dengan calon-calon untuk pekerjaan termasuk mana-mana data peribadi individu-individu rujukan (referees) yang disediakan oleh anda; dan
membuat pendedahan seperti yang dikehendaki oleh undang-undang atau oleh perintah mahkamah yang mempunyai bidangkuasa atau oleh mana-mana peraturan, arahan atau peraturan oleh mana-mana pihak berkuasa yang berwajib atau kerajaan atau mana-mana pihak berkuasa lain yang berkaitan.
MEGAMART memaklumkan bahawa anda berkewajipan untuk memberi data peribadi supaya kami dapat menyediakan anda dengan perkhidmatan di MEGAMART termasuk sebarang perkara yang berhubungan kait dengan pertukaran barangan atau perkhidmatan, untuk memproses permohonan atau pendaftaran anda di bawah mana-mana program MEGAMART, dan untuk memproses permohonan anda berhubung dengan permohonan pekerjaan di MEGAMART. MEGAMART tidak akan dapat untuk menyediakan anda dengan perkhidmatan lengkap jika anda gagal untuk memberi data peribadi yang dikehendaki.
Jika data peribadi sensitif diberikan, dan didedahkan oleh anda kepada MEGAMART, ia bermaksud dengan pendedahan sedemikian, anda telah mengizinkan pengumpulan, dan pemprosesan data peribadi sensitif tersebut oleh MEGAMART.

Anda dengan ini menjamin bahawa jika pada bila-bila masa anda telah memberikan, dan mendedahkan kepada MEGAMART data peribadi tentang individu-individu yang lain, anda adalah dibenarkan untuk berbuat demikian, dan mengetahui dan sedia maklum bahawa MEGAMART boleh menggunakan, dan/atau memproses data peribadi itu bagi tujuan-tujuan yang berkaitan seperti yang dinyatakan dalam “Perkara 3” di atas.

Anda boleh melalui notis bertulis kepada MEGAMART menarik balik keizinan anda kepada pemprosesan data peribadi atau menghadkan pemprosesan data peribadi oleh MEGAMART dimana anda adalah Subjek Data. Apabila MEGAMART telah menerima notis bertulis tersebut hendaklah memberhentikan atau menghadkan pemprosesan data peribadi. Sila rujuk kepada bahagian “Akses” di bawah untuk kaedah komunikasi yang disediakan untuk berhubung dengan MEGAMART.

3.0 Pendedahan

Data peribadi tidak boleh didedahkan tanpa keizinan anda untuk apa-apa tujuan selain daripada tujuan asal yang diizinkan dimana data peribadi tersebut boleh didedahkan pada masa pengumpulan data peribadi tersebut atau tujuan yang berkait secara langsung dengannya. Data peribadi juga tidak boleh didedahkan kepada pihak ketiga selain daripada yang dinyatakan dalam bahagian “Notis dan Pilihan” di atas.

4.0 Keselamatan

MEGAMART akan mengambil langkah-langkah yang sesuai untuk melindungi data peribadi daripada sebarang kehilangan, penyalahgunaan, pengubahsuaian, akses atau pendedahan yang tidak dibenarkan atau yang tidak disengajakan, pengubahan atau pemusnahan apabila memproses data peribadi.

5.0 Penyimpanan Rekod

MEGAMART menyimpan data peribadi selagi perlu untuk tujuan perniagaan yang sah, atau jika sebaliknya dibenarkan oleh undang-undang yang berkenaan.

6.0 Integriti Data

Data peribadi yang diberikan oleh anda kepada MEGAMART hendaklah benar dan tepat, lengkap, dan tidak mengelirukan.

7.0 Akses

Anda mempunyai hak untuk meminta akses kepada data peribadi anda yang diproses oleh MEGAMART, dan untuk membetulkan data peribadi tersebut di cawangan-cawangan MEGAMART yang tertera dibawah:

Perhatian:

Marketing Department

Alamat:

8.0 Pertanyaan

Sebarang pertanyaan berkaitan pemprosesan data peribadi hendaklah dikemukakan kepada MEGAMART melalui e-mel megaapps@megamart.com.my.

Kami berhak untuk menukar Polisi ini pada bila-bila masa, jadi kerap menyemak di sini untuk kekal termaklum tentang kemas kini bagi Polisi ini.

Megamart Membership Programme’s Terms And Conditions:

1. The ‘Megamart Membership Programme’ (Programme) and ‘Pasaraya Mega’ Mobile App (Mobile App) is proprietary to Megamart Sdn Bhd (Company) where acceptance of any person(s) to the Programme shall be subject to the approval of the Company and once accepted by the Company, participation by any such person (Member) in the Programme shall be subject to the terms and conditions contained herein. The Programme is only accepted at Company branded supermarket (Supermarket) situated in Malaysia or the participating merchants that registered with the Company.

2. In order to become a Member, the applicant must agree to the terms and conditions. The Company reserves the right to make amendments or variations to the terms and conditions from time to time.

3. Participation in the Programme is open to all citizens and non-residents aged 18 years old and above.

4. The Member will be entitled for the Membership for a period of 1 year. Member is required to renew membership at RM5.

5. The point will be awarded for every transaction of RM1 (exclusive of tax) to 1 loyalty Points. Members must spend minimum RM1 and above on qualifying purchases in a single transaction.

6. Once the Card is credited the loyalty Points corresponding to the Qualifying Purchases, a transaction receipt prepared by the cashier at the checkout counter shall be issued to the Member. Such transaction receipt shall be conclusive record of the Qualifying Purchases made.

7. Each person can only register and own one Member Card at any one time. The Member Card is not transferable and can only be used by the rightful owner.

8. The following items are not included in the points’ calculation:

a. gift card/cash vouchers purchase,

b. ePay services, i.e., mobile reload, IDD reload, online game reload, e-wallet reload, Touch ’n Go reload, epay upload, Utilities Bills Payment, Payment to Authorities, etc.

c. Delivery Charges, Repair & Service Charges

9. The loyalty Points awarded and credited to the Card cannot be transferred or assigned to another Card or any other card issued by or on behalf of the Company or combined or aggregated with the loyalty Points of such Card or card or otherwise dealt with except in accordance with this Agreement. The loyalty Points have no cash or monetary value.

10. The Points accumulated will expire after 2 Calendar Years from the Year where the points are awarded. All the points will be zeroized and removed from the Member Account on 1^st of following month after 2 Calendar Years.

For example,

11. Member must present their ‘Pasaraya Mega’ eCard or Membership card to cashier before every transaction. Failure to do, no point will be awarded for the purchase.

12. The Member may refer to the Rewards catalogue available at ‘Pasaraya Mega’ Mobile App or the participating outlet for redemption, which shall be for the purpose of information and illustration only and shall not be construed as constituting any representation or warranty as to their availability.

13. The Company gives no representation or warranty with respect to any products and/or services featured in the Rewards catalogue. Where the Rewards are covered under any manufacturers' warranty, any disputes or claims shall be forwarded directly to the manufacturers concerned.

14. For Rewards that are to be redeemed from participating merchants or suppliers of Rewards as shall be appointed by the Company from time to time, the Member shall present his/her Card and national identity card (NRIC) for Rewards redemption.

15. Member who has redeemed his/her points for any rewards, i.e., merchant products or services, is not eligible for refund or cancellation from the Company.

16. The Points awarded and credited to the Card cannot be transferred or assigned to another Card or any other card issued by or on behalf of the Company or combined or aggregated with the Points of such Card or card or otherwise dealt with except in accordance with this Agreement. The Points have no cash or monetary value.

17. The Member is responsible to examine, immediately upon receipt, the Rewards for any defects or damage, whether in its packaging or otherwise, and to verify the contents of the Rewards. Where the Reward or its packaging is found to be damaged or defective or that the contents therein is incomplete / damage, the Rewards be immediately returned the Rewards to the Customer Service at the Supermarket.

18. Company reserves the rights to reject any request for the replacement of faulty or damaged Rewards should the Member fail to return the same in the manner and within the time period set out as stated above.

19. Member need to update or correct the provided personal data via ‘Pasaraya Mega’ Mobile App from time to time.

20. The Member agree that the Personal Data may be used by Company for the purposes below.

a. To associate the Card to the Member and to update information (if required);

b. To process the application by the Member for related services;

c. Management, operation and maintenance of Member's account, system including audit and exercising the rights of the Company under the terms and conditions;

d. Designing new or improving existing services provided by Company, our subsidiaries, associates and affiliates;

e. Communication by Company to Member;

f. Investigation of complaints, suspected suspicious transaction and research for service improvement;

g. Prevention or detection of crime or fraud; and

h. Disclosure as required by law, rules, regulations, codes or guidelines.

21. Members deemed to have subscribed to the marketing mailing list upon registered as a ‘Member’ and the Company will send or deliver the marketing information and relevant updates (“Newsletter(s)”) via push notification, SMS, electronic direct mail (e-DM) and/or direct mail (DM).

22. The Member may terminate his/her membership anytime by giving notice in writing to the Company. However, there will be no refund of points collected in any form for termination of membership.

23. Any abuse or fraud with respect to The Points under the Programme or redemption of Rewards will result in the cancellation of the Member's participation in the Programme, cancellation of the Card and revocation of The Points or return of redeemed Rewards (or its reasonable compensation thereto).

24. The Company reserves the right to restrict, suspend, or change the features and benefits of the membership programme, including the terms and conditions from time to time without prior notice or assigning any reasons.

25. Company shall not be liable for any loss of accumulated The Points or loss or damage suffered as a result of any defect or error in any machines or inability to retrieve any information or data from the computer system.

26. Company shall not be liable howsoever for any errors, delays, loss or damage, which may be directly or indirectly due to breakdown, failure of machinery or the processor; or industry dispute, war, act of God, system failure and anything outside the control of the Company.

27. Company shall not be liable for any loss or damage suffered by the Member due to the following reasons:

a. any failure by the Reward supplier to abide by the terms and conditions on which it has agreed to provide the Reward;

b. any statement, communication or implication arising from any revocation, suspension or restriction of the use of the Card; and

c. any failure or omission to notify the Member of any changes in the terms and conditions of this Agreement, Rewards Guide, participating companies, Qualifying Purchases and The Points awarded for Qualifying Purchases.

28. A Member is required to contact the Hotline at +60123456789 or email to xxxx@xxx.com in the event of any query.