We at MAGNUM WINES & SPIRITS are committed in protecting your personal information in accordance with the Personal Data Protection Act 2012 (“PDPA 2012”). This Privacy Policy explains how we use, disclose, and protect the personal information we collect. By providing us with your personal data, you consent to our collection, use, disclosure (including transfer) and processing of your personal data in accordance with this Privacy Policy. Please DO NOT provide any personal data to us if you do not accept this Privacy Policy. We respect the confidentiality of your personal information and will make reasonable security arrangements to ensure that all personal information in our possession or control is kept in a safe and secure manner, and to prevent unauthorized access and use of your personal information.
 
 
What do we collect from you?
 We collect information in a variety of ways including but not limited to when you:
 a) use our services;
 b) browse our website;
 c) engage with us through social media;
 d) access our website through a mobile device; or
 e) use our mobile applications.
 
 
 The types of personal information we collect include your name, contact details, date of birth, gender, identity card number, passport number, bank account or credit card details, and email address.
 
 
 We automatically collect information sent by your computer when you browse our website, or sent by your mobile device when you use our mobile applications. This information includes your browser type, IP address, and the pages you visit. This information is collected for analysis and evaluation in order for us to improve our website, our mobile applications, and the products and services which we provide
 
 
What are Cookies and Google Analytics?
 Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files saved on your computer, to help the Website analyze how you use the site. The information generated by the cookie about your use of the Website will be transmitted to and stored by Google on servers in the United States. If this Website anonymizes IP addresses, your IP address will be truncated by Google within an EU member state or other EEA state before being transmitted to the US. Only in exceptional situations will your full IP address be transmitted to Google servers in the United States and truncated there. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on Website activity for Website operators and providing other services relating to Website activity and internet usage. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website. By using this Web-site, you consent to the processing of Personal Information about you by Google in the manner and for the purposes set out above.
 You can also prevent Google from collecting Personal Information (including your IP address) via cookies and processing this Personal Information by downloading this browser plugin and installing it: https://tools.google.com/dlpage/gaoptout.
 Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
 
 
How Do We Use Your Data?
 If you have consented, we may use your personal data from time to time for marketing and promotional purposes:
 a) Personal Information collected by MAGNUM WINES & SPIRITS will be/is used to process your order and to manage your account.
 b) MAGNUM WINES & SPIRITS will use/is using your Personal Information to email you about other products or services that may be of interest to you and to comply with its obligations under applicable laws, where required, such as:-
 i. Administration of contests, competitions and marketing campaigns in connection with the products and services offered by our selected partners.
 ii. Communication of advertisements involving details of the products, services, special offers and rewards offered by our selected partners (including but not limited to upselling, cross selling and online marketing).
 iii. Customization of your online experience according to your chosen interests and preferences and enhance your current and future visits to the website and use of the MAGNUM WINES & SPIRITS App.
 iv. For leads generation and management for marketing the products and services offered by our selected partners.
 v. For the purpose of market research and statistical analysis. From time to time, we may collaborate with other third parties to organize joint marketing and promotional campaigns, offers or contests, and may require disclosure of your information to such third parties.
 vi. Inform you of promotions, offers, surveys, events, products and services, which may be of interest to you, from selected partners.
 vii. Matching of Personal Data with other data collected for other purposes and from other sources (including third parties) in connection with the provision, marketing or offering of
 products and services (including promotions, loyalty and reward programs) by our selected partners.
 viii. Notify and invite you to events and activities organized by MAGNUM WINES & SPIRITS, our other affiliate companies, our selected partners, sponsors or advertisers.
 xi. Process your registration to participate in or attend an event or activity and to communicate with you regarding your attendance at the event or activity.
 x. Send you alerts, newsletters, updates, mailers, promotional materials, special privileges and festive greetings from MAGNUM WINES & SPIRITS, our selected partners, sponsors or advertisers.
 
 
Who Do We Disclose Your Data To?
 a) Any affiliate, subsidiary or partner of MAGNUM WINES & SPIRITS.
 b) Our technology, marketing and logistics service providers.
 c) Credit card and payment processing companies.
 
 
 In processing your order, MAGNUM WINES & SPIRITS may send your Personal Information to credit reference and fraud prevention agencies where permitted, under applicable laws. If you do not wish to be contacted by third parties or you need more info on this, please contact us via inquiry@magnumws.com.
 
 
Protection of Personal Data
 MAGNUM WINES & SPIRITS will take necessary precautions, both administrative and technical, to safeguard your Personal Data against loss, theft, misuse and unauthorized access, disclosure, usage, alteration or destruction.
 
 
Access and Correction of Personal Information
 If you have an account with us, you may access or correct your personal information at any time by accessing your account on our website. If you do not have an account with us but would like to request for access or correction of your personal information in our possession or control, please contact us at inquiry@magnumws.com. We reserve the right to charge a reasonable administrative fee in order to meet your request for access to personal information.
 
 
Retention of your Personal Information
 MAGNUM WINES & SPIRITS will retain your Personal Information for the duration necessary to fulfill the foregoing purposes and until you delete your account.
 
 
Contact Us
 If you have any comments or questions about this Privacy Policy, or if you wish to report any violations of this Privacy Policy, please contact our Data Protection Officer referencing ‘Privacy Policy for https://www.magnumwines.com.my by emailing us at inquiry@magnumws.com

 

Important notes:
 All images shown are for illustration purposes only. The images may be amended or changed accordingly without prior notice.


Magnum Wines & Spirits Membership Programme - Terms and Conditions

  1. The ‘Magnum Membership Programme’ (Programme) and ‘Magnum’ Mobile App (Mobile App) are proprietary to Magnum Wines & Spirits Sdn Bhd where acceptance of any person(s) to the Programme shall be subject to the approval of the Company and once accepted by the Company, participation by any such person (Member) in the Programme shall be subject to the terms and conditions contained herein. The Programme is only accepted at Magnum Stores only.

  1. In order to become a Member, the applicant must agree to the terms and conditions. The Company reserves the rights to make amendments or variations to the terms and conditions from time to time.

  1. The Member Card can be used to collect Points and make redemption at Magnum Stores only. 

  1. Participation in the Member Programme is open to all citizens and non-residents aged 21 years old and above.

  1. Each person can only register and own one Member Card at any one time. The Member Card is not transferable and can only be used by the rightful owner.

  1. Every transaction of RM1 (exclusive of tax) will be awarded 1 Point. Members must spend a minimum of RM1 and above on qualifying purchases in a single transaction. 

  1. This is a lifetime membership programme. Member who does not make any purchase or collect any point for 12 consecutive months will be removed from the Programme and all points and unused rewards or Vouchers will be deleted. Member will need to re-apply for new membership should they wish to re-join the programme.

  1. Once the Point(s) is credited to the Member Card corresponding to the Qualifying Purchases, a transaction receipt prepared by the cashier at the checkout counter shall be issued to Members. Such transaction receipt shall be conclusive record of the Qualifying Purchases made as for the Points accumulated will be shown at the membership account within 24 hours. Members will be able to check up to 6 months loyalty transaction available at the Mobile App.

  1. The Points awarded and credited to the Card cannot be transferred or assigned to another Card or any other card issued by or on behalf of the Company or combined or aggregated with the Points of such Card or card or otherwise dealt with except in accordance with this Agreement. The Points have no cash or monetary value. 

  1. Members must present their Member Card to cashier before every transaction. Failure to do so, no point will be awarded for the purchase made. 

  1. The Points accumulated will expire after 1 Year from the month of issuance. All the points will be expired/zeroised in following month after 1 Year. 

For example,

  1. E-Gift Voucher has a validity period with Expiry Date stated in the E-Gift Voucher, beyond which they cannot be used or reissued. Additional terms and conditions may be found at the E-Gift Voucher. 

  1. All redeemed E-Gift Voucher via the Mobile App can be used on the following day upon redemption.

  1. The Member may refer to the Rewards catalogue available at the Mobile Appor the participating outlet for redemption, which shall be for the purpose of information and illustration only and shall not be construed as constituting any representation or warranty as to their availability. 

  1. The Company gives no representation or warranty with respect to any products and/or services featured in the Rewards catalogue. Where the Rewards are covered under any manufacturers' warranty, any disputes or claims shall be forwarded directly to the manufacturers concerned.

  1. For Rewards that are to be redeemed from participating merchants or suppliers of Rewards as shall be appointed by the Company from time to time, the Member shall present his/her Card and national identity card (NRIC) for Rewards redemption.

  1. Member who has redeemed their points for any Vouchers, are not eligible for refund or cancellation from the Company.

  1. Member is responsible to examine, immediately upon receipt, the voucher for any damage. If the Voucher is found to be incomplete / damage, it needs to be exchanged on the spot.

  1. It is the Members’ responsibility to notify the Company Management of any changes of personal particulars.

  1. Member needs to update or correct the provided personal data via the Mobile App from time to time. 

  1. Member is deemed to agree that the Personal Data may be used by the Company for the purposes below.

    1. To associate the Card to Members and to update information (if required);

    2. To process the application by Members for related services;

    3. Management, operation and maintenance of Members' accounts, system including audit and exercising the rights of the Company under the terms and conditions;

    4. Designing new or improving existing services provided by the Company, our subsidiaries, associates and affiliates;

    5. Communication by the Company to Members;

    6. Investigation of complaints, suspected suspicious transaction and research for service improvement;

    7. Prevention or detection of crime or fraud; and

    8. Disclosure as required by law, rules, regulations, codes or guidelines.


  1. Member is deemed to have subscribed to the marketing mailing list upon registered as a ‘Member’ in the App and the Company will send or deliver the marketing information and relevant updates (“Newsletter(s)”) via push notification, SMS, electronic direct mail (e-DM) direct mail (DM), and/or WhatsApp message. 

  1. Member may terminate his/her membership anytime by giving notice in writing to the Company. However, there will be no refund of registration fee or points collected in any form for termination of membership.

  1. Any abuse or fraud with respect to The Points under the Programme or redemption of Rewards will result in the cancellation of Members' participation in the Programme, cancellation of the Card and revocation of The Points or return of redeemed Rewards (or its reasonable compensation thereto).

  1. The Company reserves the right to restrict, suspend, or change the features and benefits of the membership programme, including the terms and conditions from time to time without prior notice or assigning any reasons.

  1. The Company shall not be liable for any loss of accumulated The Points or loss or damage suffered as a result of any defect or error in any machines or inability to retrieve any information or data from the computer system.

  1. The Company shall not be liable howsoever for any errors, delays, loss or damage, which may be directly or indirectly due to breakdown, failure of machinery or the processor; or industry dispute, war, act of God, system failure and anything outside the control of the Company.

  1. The Company shall not be liable for any loss or damage suffered by Members due to the following reasons:

    1. any statement, communication or implication arising from any revocation, suspension or restriction of the use of the Card; and

    2. any failure or omission to notify Members of any changes in the terms and conditions of this Agreement, Rewards Guide, participating companies, Qualifying Purchases and The Points awarded for Qualifying Purchases.

  1. A Member is required to contact the Company Management via email inquiry@magnumws.comor call 03-62593112 in the event of any query.