GT MART SDN.BHD is committed to ensuring
that your privacy is protected. This privacy policy is formulated in accordance
with the Personal Data Protection Act 2010, which describes how your
information is collected and used and your choices with respect to your
Personal Data. This policy explains how we use the information we collect about
you and the procedures that we have in place to safeguard your privacy whilst
you use the website.
GT MART SDN.BHD may disclose to third party
service providers within and outside of Malaysia certain aggregate information
contained in your registration applications but GT MART SDN.BHD will not
disclose to any individuals your name, address, email address or telephone
number without your prior consent except to the extent necessary or appropriate
to comply with applicable laws or in legal proceedings.
Information collected by GT MART SDN.BHD
GT MART SDN.BHD does not sell, share or trade customers personal information collected online with third parties.
Our
Web servers do not automatically recognise specific information about
individual users on our site. In addition, our servers do not automatically
record information regarding a user’s e-mail address unless the user supplies
it.
We
collect information about users during the registration process for certain
parts of our site; through their participation in certain activities, including
contests, and through the use of cookies.
The
user-supplied information collected through the registration process, surveys,
contest entry forms or other similar vehicles is used to improve the content of
our site or used for our marketing purposes. It is not shared with other
organisations for commercial purposes unless specifically stated.
Although
the precise details of the Personal Data collected will vary according to the
specific purpose (such as contests, forums, surveys etc) whether via online or
otherwise, we may typically collect the following Personal Data from or in
relation to you:
• Name;
• Address;
• Phone number(s);
• Date of birth;
• Email address;
• Gender;
• Identity card number or passport number
Purpose of Personal Data Collected
Personal
Data that you provide to us voluntarily on our website and its other related
channels will be processed for the following purposes:
• to enable you to make purchases at our website;
• to process exchanges or product returns;
• for processing of payments and receipts;
• to enable you to participate in promotions and contests;
• to improve our services;
• to respond to requests or complaints;
• to understand customers’ needs and offering products and services to meet
those needs;
• for purposes of rewarding you through our customer loyalty programs
• for delivery of communication via SMS, emails & social media
• for such other purposes as permitted by applicable law or with your consent;
and,
• for all other purposes incidental and associated with any of the above.
Use and Disclosure of your Personal Data
We
may disclose your Personal Data to other subsidiaries within our group. These
subsidiaries will treat your Personal Data as confidential, in accordance with
this Privacy Policy and with all applicable Data Protection legislation and
will process such Personal Data only for the Purposes and within the terms set
out herein.
We
are responsible for the Personal Data under our control, including Personal
Data disclosed by us to a Vendor (often referred to as the data processor).
“Vendor” in this Privacy Policy means in relation to Personal Data any person
or entity (other than an employee of GT MART SDN.BHD) who processes the
Personal Data on behalf of us. “Processing”, in relation to Personal Data means
for example obtaining, recording, holding or using the Personal Data in
carrying out any operation or set of operations on the Personal Data including
organisation, compilation, retrieval disclosure of the Personal Data for
verification Purposes.
We
take every measure to provide a comparable level of protection for Personal
Data should the information be Processed by a Vendor.
We
use and disclose aggregated non-personally identifying information collected
through this Website as part of our organisation’s process of constantly
improving this Website and/or business.
We
may also use your contact information to send newsletters via email or short
message services (SMS).
GT
MART SDN.BHD is committed to ensuring that your privacy is protected. This
privacy policy is formulated in accordance with the Personal Data Protection
Act 2010, which describes how your information is collected and used and your
choices with respect to your Personal Data. This policy explains how we use the
information we collect about you and the procedures that we have in place to
safeguard your privacy whilst you use the website.
GT
MART SDN.BHD may disclose to third party service providers within and outside
of Malaysia certain aggregate information contained in your registration
applications but GT MART SDN.BHD will not disclose to any individuals your
name, address, email address or telephone number without your prior consent
except to the extent necessary or appropriate to comply with applicable laws or
in legal proceedings.
Rights to Access, Update & Limit Your Personal Information
You
have the right to request for access to your personal data processed by us on
gtmart.my website with reasonable notice.
This
also includes request for correction and/or update of your personal data that
is inaccurate, incomplete, or outdated.
You
are also entitled to limit our processing of your personal data by expressly
withdrawing in full, your consent given previously, in each case, including for
direct marketing purposes subject to any applicable legal restrictions,
contractual conditions and within a reasonable time period.
Registration as a member on gtmart.my website
Upon
customer register as a member on gtmart.my website, the information will be
utilised to send you marketing and/or promotional materials from time to time
via email and SMSes. If relevant, we will allow our sister companies to send
relevant marketing materials to you. You can unsubscribe from marketing
information at any time by using the unsubscribe function within the electronic
marketing material.
Confidentiality
Personal
Data held by us will be kept confidential in accordance with this Privacy Policy
pursuant to any applicable law that may from time to time be in force.
Any
questions, comments, suggestions or information other than Personal Data sent
or posted to this Website, or any part of the this Website by visitors will be
deemed voluntarily provided to us on a non-confidential and non-proprietary
basis.
We reserve the right to use, reproduce, disclose, transmit, publish, broadcast
and/or post elsewhere such information freely as set out in (3) above.
Changes to Privacy Policy
We
reserve the right to amend this Privacy Policy from time to time without prior
notice. We advise that you check this Privacy Policy on a regular basis.
Complaints and Disputes
If
you have reason to believe that we have breached the principles set out in this
Notice, we urge you to raise this with us. You may contact us via the following
channels:
• contact us via phone at +603-3292 8822;
• e-mail us at info@gtmart.my; or
• write to us. Please address the letter to:- GT MART SDN BHD HQ
No 9b, Jalan
Bestari 1A/KU7, 42200 Kapar, Selangor Darul Ehsan, Malaysia
We will investigate all complaints and you will usually receive a response
within 30 days. If we find a complaint justified, we will resolve it.
Where and how to ask questions or file complaints?
If
you have further queries, please email us at estore@gtmart.my or contact us at +603-3292
8822.
GT
MART SDN BHD HQ
No 9b, Jalan
Bestari 1A/KU7, 42200 Kapar, Selangor Darul Ehsan, Malaysia
Tel
: 603-3292 8822 (H/L)
E-mail : estore@gtmart.my